Frequently Asked Questions
Can I customize a frame?
Yes! Many of our frames can be personalized. Reach out to us with your request, and we’ll see how we can make it special for you.
How do I care for my frame?
Simply dust gently with a soft cloth. Avoid harsh chemicals or abrasive materials to keep the finish clean and sharp.
How long will my frame last?
With proper care, our frames are built to last for years. The quality materials and handcrafted process ensure your memories stay safe and stylish.
Where are your frames made?
All of our frames are laser-cut, polished, and packed in Texas. Supporting Imprinted means supporting small, local craftsmanship.
Do you ship internationally?
Currently, we ship primarily within USA. Contact us for special international requests.
What materials do you use for your frames?
We use high-quality, durable materials chosen for their clean look and long-lasting finish. Each frame is designed to showcase your memories beautifully.
What if my frame arrives damaged?
We take care in packaging each frame, but accidents happen. If your frame arrives damaged, contact us immediately, and we’ll make it right.
Are your frames handmade or mass-produced?
Every frame at Imprinted is handcrafted in Texas using a CO2 laser engraver. Each piece is carefully polished and packed by hand — no mass production here.